Cost control by project / employee is strategic to the
businesses success
Pro-active client service / issue management is a
critical success factor
Current systems do not provide adequate management
information
‘Management by Projects’ is informally practised and in
a manual fashion
Knowledge management and collaborative communication
with clients
Business Benefits
Alert delivers benefits in many areas of the business.
Some are directly measurable in dollar terms while
others are somewhat harder to measure.
Business benefits include:
Resource efficiency gains
Better team collaboration and knowledge sharing
Improved customer service and satisfaction
Project cost control
Greater IT investment visibility
Real time information and business health statistics