Alert is a business management system specifically designed to meet the operational and business management needs of information technology (IT) product and service organisations and corporate IT departments.

Alert helps organisations dramatically improve critical IT business processes to increase profits and performance. Real time management and integration of Projects, Resources, Time and ad hoc Support demands are the strengths of Alert.

• Resource planning & scheduling


• Time recording
  
• Managing customer support requests
  
• Automating and managing billings
  
• Service delivery
  
• Quoting and estimating
  
• Software production, testing and delivery
  
• Profit contribution control and analysis
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Alert benefits:-

• Lower cost of doing business
• Improved quality of products and services
• Improved resource utilisation
• Increased customer satisfaction
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Beware the IT Business Trap
Understand the problems facing IT service providers.
	"The ability of a technology company to fully understand where it is spending its money is a fundamental to its success ..."

Organisations that use Alert:-

• Commercial Software and Service
• Corporate IT Departments
• Professional Services

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Quick Links
Core Modules	Whitepapers
Time Alert Project Alert more..	Track Project Progress Management By Projects more..
Optional Modules	Downloads
Request Alert Software Alert more..	Leaflet Overview more..